Privacy policy

 

Fly state LLC dba as Krenztravel.com, USA has created this policy statement to outline the policies and practices - last updated July 22, 2021 - governing the Collection and Use of your personal information. Founded in Louisville, KY, Fly State LLC (Krenztravel.com) is a travel company that gives facility to its clients to travel around the world by booking our services online at www.krenztravel.com. We (Fly State LLC, Krenztravel.com) are the data controller concerning the information we collect and receive from our websites and products. We may modify our Policy at any time, and we will notify you via email or a message on our website if such a change occurs. As long as you continue to use our site, particularly after accepting Cookies, you agree to the terms of this Policy. You may contact us by email at care@krenztravel.com or by postal mail at the following address if you have any questions or concerns regarding our privacy policy.

 

Fly state LLC (Krenztravel.com) 

 8106 Linda Rd,

 Louisville, KY 40219

 United States of America

 

1.) We collect the following types of information:

 

You agree that Fly state LLC (Krenztravel.com) may collect, use, store, and transfer different kinds of personal information about you through direct and automated means to third parties.

(A) Identifier Data refers to first and last names, usernames or other identifiers, titles, ages, and genders.

(B) The contact data consists of billing, delivery, and email addresses, as well as telephone numbers.

(C) Financial Data, including information about bank accounts

In addition, technical data includes Internet Protocol (IP) addresses, login information, browser characteristics, time zones, geolocation, operating systems and platforms, and any other technology on the device(s) used to access Fly state LLC's (Krenztravel's) web properties.

(E) The inquiry data includes information you provide to Fly state LLC (Krenztravel.com) directly (such as using our website to contact us) or when you attend trade shows, sales missions, experience our surveys, competitions, or prize drawings. We may record and retain information about that specific interaction, such as your name, the reason for your contact, and any information we provided. 

(F) User profiles may include username and password as well as interests, preferences, feedback and survey responses. It is possible that we receive information that you upload or posts, such as your name, address, telephone number, email address, pictures, gender, or other details.

(G) Usage Data refers to information regarding how you use our website, such as frequency and use patterns.

(H) Marketing and Communications Data includes information regarding your preference for receiving marketing material from third parties and us, as well as the means of communication you prefer to use.

(I) We may collect, use, and share aggregated data such as statistical or demographic information for any purpose. As aggregated data does not directly or indirectly reveal your identity, it is not considered personal data under the law. For example, to analyze how users interact with a page or feature, we may aggregate Usage Data.

 

2.) Collection of Data

 

Fly state LLC (Krenztravel.com) collects personal information about you and from you in a variety of ways, including:

 

(A) Direct - you may provide your personal and financial information by filling out forms, communicating, and giving business cards. The personal data collected by us varies depending on whether you attend one of our events, register for an account, subscribe to one of our services (e.g., newsletters), or complete a survey.

(B) Automated - As you browse our website, technical information about your equipment, browsing habits, and browsing actions may automatically be collected. These details are collected through cookies (see below), server logs, and other similar technologies. You may also provide Technical Data to us if you visit other sites that utilize our cookies, which may include the following:

 

1.  Your usage habits, information about the content (including advertisements) you view and interact with, as well as information about the services and applications you use while on the device to personalize services to your needs. This includes information about your visit, such as your browser software, pages you viewed, and how long you spent on the site.

 

2.  Log files generated by service products or server logs may include Technical Data in relation to how you use our services or websites, including your IP address, device ID(s), domain, device and application settings, errors, and hardware activity. Depending on your IP address, we may be able to identify where you are located or what country you are from.

 

3.  Device identifiers, including the location of your device, such as your device ID(s). This can occur, for example, when you have consented to the sharing of your location when using a geolocation service or application.

 

(C) This information will allow Fly state LLC (Krenztravel.com) to more quickly and accurately deliver the content that you prefer in the language of your choice, increasing your ability to fully enjoy the site.

(D) Third Parties - Your personal information may be obtained from a variety of third-party sources, including advertising networks, search information providers, analytics providers, data aggregators, and specialist agencies, and social media entities, including your interactions with them and login information.

 

3.) Use of information

(A) Your data can only be used within the legal parameters. The following may be done with the information that you provide to us or that we collect:

    For the purpose of registering you as a user on the site.

    In order to maintain our relationship with you, we will:

    Providing you with information about policy changes

    Requesting your participation in surveys

    Participate in competitions, surveys, or other programs

    The management and protection of our business and the website, including troubleshooting, data analysis, system maintenance, support, and reporting.

    Our goal is to deliver relevant web content to you and to measure the effectiveness of the advertisements we serve you.

    Utilize analytics to improve and enhance current products, services, and applications as well as to create new products and services, develop advertisements, and learn more about users' preferences in general.

    Providing suggestions and recommendations regarding new advertising products and content from Fly state LLC (Krenztravel.com), including conducting surveys to determine your preferences.

    Fraud prevention

    Creating and managing customer relations activities.

 

(B) Your data will only be used for the purpose for which it was collected unless we reasonably believe that we need to use it for another reason, and that reason is following the original purpose for which it was collected. Please be aware that we may process your data without your knowledge while remaining compliant with the law. Fly state LLC obtains this information from a number of legal sources, including your consent, contract law, compliance with legal obligations, or it is necessary for our legitimate business interests

.

 

4.) Marketing and Communications 

 

(A) We'll use Identity, Contact, Technical, Usage, and Profile Data to send you updates, newsletters, and other stuff about existing and new products and services by mail, phone, in-device messaging, or through the mobile app.

- (B) We will only send you marketing materials if you had requested information from us or provided us with your contact details when you entered a competition or registered for a promotion and, in each case, have opted in to receiving such materials.

(C) You can request that third parties, or we cease to send you marketing communication at any time by clicking the unsubscribe button at the bottom of the email or by contacting such third parties or us directly at any time.

 

5.) Cookies and Pixel Tags

 

(A) Our websites use industry-standard technologies, such as cookies to collect information that enhances the user experience. These technologies, for example, allow us to determine which visitors clicked on certain elements of a website or email and recognize your browser the next time you visit our website. 

(B) Cookies provide a means of customizing your experience to meet your interests and preferences and to facilitate the process of signing in to use the services. Generally, browsers allow you to delete cookies from your computer's hard drive, block cookies from being accepted, or receive a warning before a cookie is stored. It is possible that we will not be able to restore your preferences or customize your online experience if you block or erase cookies.

(C) Pixel tags are not visible to users of the website and are composed of a few lines of computer code. Pixel tags are used by the company that hosts our website, advertisements, and email service provider to determine whether you can receive HTML-formatted emails. By using this facility, our service provider is able to send email in a format that you can understand. Other information is not collected or used by the sensor. Additionally, pixels tags provide us with information about how many users open an email and provide our service provider with aggregated statistics regarding an email campaign.

 

6.) Third parties and sharing

 

(A) Fly state LLC (Krenztravel.com) uses third parties to assist with marketing and advertising the website following the purposes outlined in the Usage section above. Fly state LLC (Krenztravel.com) prohibits these parties from using personal information for any other purpose than the one specified by Fly state LLC. Personal information is not sold on our website.

 (B) As outlined above, we also prepare anonymous, aggregate, or generic data for various purposes. As this information cannot reasonably be used to identify you, we may share it with any third party, including partners, advertisers, industry bodies, the media and the general public.

 

7.) Safety

 

Although we cannot guarantee that unauthorized access will never occur, we assure you that we use appropriate technology and procedures to protect your personal data from unauthorized access. In the event that Fly state LLC receives Personal Information, it is stored on a secure server protected by firewalls designed to block unauthorized access.

 

 8.) Retention and Deletion

 

Personal information collected by us for any purpose(s) shall not be retained for any longer than is necessary for that purpose(s). The retention of personal information is limited to twenty-four (24) months unless it has been updated. The retention period for emails is seven (7) years. Occasionally, it may not be possible to specify in advance the period for which your personal data will be retained, so they are kept in accordance with the purpose for which they were collected.    

9.) Your Rights and Access to Information

 

(A) You are entitled to the following rights under data protection law:

    Right to information;

    Right of access;

    Rectification rights;

    Right to erasure;

    Right to restrict the processing of personal information;

    The right to object to the processing of your personal information;

    It is the right to portability of personal data;

    The right to file a complaint with a supervisory authority;

    You also have the right to withdraw your consent.

(B) You shall have the right to ask us whether we process your personal information and to have access to it if we do. In addition, the information includes information about the purpose of the processing, the categories of personal information concerned, and the recipients of the personal information. 

(C) In accordance with the purposes of the processing, you have the right to rectify inaccurate personal data we hold about you.

(D) In certain circumstances, you may request the erasure of your personal information without undue delay. You can object to the processing in certain circumstances under certain rules applicable to data protection law, when the personal data are not required for the purposes for which they were collected or processed, when the personal data have been unlawfully processed, and when you withdraw your consent to consent-based processing. Exceptions to this rule may occur, generally where the processing is necessary: to exercise the right to freedom of expression and information; to comply with legal obligations; or to establish, exercise, or defend legal claims.

 (E) To the extent that we rely on one of the following legal grounds to process your personal data:

1.      You may consent; or

2.      If the processing of your personal data is necessary for the performance of a contract to which you are a party, or if you request the processing to be carried out by automated means, your personal data can be provided to you in a reasonable, commonly used, and machine-readable form. The right to free speech does not extend to situations in which it could adversely affect other people's rights and freedoms.

(F) In the case where the lawful basis for the processing of your information is your consent, you have the right to withdraw your consent at any time. After the withdrawal, the lawfulness of the processing performed before the withdrawal will not be affected. You will only receive emails from us if you wish to receive them. We will use your email address to periodically contact you regarding Fly state LLC's services and programs if you provide us with your email address when creating an account. Each time you receive an email, you will be given the option of opting out by following the instructions included in the email. To opt-out, please send an email to care@krenztravel.com or send a letter to:

 

 

Fly state LLC

 8106 Linda Rd,

 Louisville, KY 40219

 United States of America

 

If you wish to opt out by postal mail, please allow ten business days to process your request. Please include your email address if you request to opt-out by postal mail.

(G) Fly state LLC (Krenztravel.com) will never request your password, credit card number, social security number, or any other identifying information such as your name, address, phone number, or email address by email. You should not reply to or provide any personal information to an email that appears to be from Fly state LLC.

 

 

 

 

 

 

10.) Other Websites

 

The privacy statement and content of this website are the sole responsibility of Fly State LLC (Krenztravel.com). Please note that we are not responsible for the privacy practices or usage of cookies on websites from which you have accessed this website, as well as for those websites that are not operated by the Corporation for Travel Promotion.

 

If you would like to contact Fly state LLC (Krenztravel.com) regarding privacy issues, please contact:

 

You are welcome to submit comments, suggestions, or questions about this Policy and the privacy practices of Fly state LLC.

 

Please contact us:

 

By email at care@krenztravel.com

 

By mail at:

Fly state LLC

 8106 Linda Rd,

 Louisville, KY 40219

 United States of America